This course is designed to assist management to work more effectively with their teams, the following modules are included.
Day 1 Effective Communication – How we communicate, The power of language, Building effective working relationships, Communicating with individuals and teams
Day 2 Demonstrating Leadership – Management styles, Engaging and motivating your team, Managing change, The do’s and don’ts of being a manager
Day 3 Effective Staff Management – The power of 1to1 meetings, The performance appraisal and goal setting, Identifying development opportunities for staff, Staff meetings and briefings
Day 4 Performance Management – Putting policy into practice, Having difficult conversations, The importance of documentation
Transparency of the process
Day 5 Wellbeing & Management – Wellbeing for managers and staff, Knowing your team, Basic coaching techniques, Effective delegation